Privacy Policy

Last updated: February 17, 2026

Pedal Up Club operates this store and website, including all related information, content, features, tools, products and services (the "Services"). Pedal Up Club is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, make a purchase, interact with our advertising, or otherwise communicate with us.

By using our Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

When we refer to "personal information," we mean information that identifies or can reasonably be linked to you.

Depending on how you interact with us, we may collect:

Contact Information

Name
Billing and shipping address
Email address
Phone number

Payment Information

Credit/debit card details
Payment confirmations
Transaction details

Account Information

Username and password
Preferences and settings

Transaction Information

Items viewed, added to cart, purchased, returned, or exchanged
Subscription selections

Communications

Messages sent through forms, email, text, or social media

Device & Usage Information

IP address
Browser type
Device identifiers
Pages viewed
Interaction data

Advertising & Tracking Data

Information collected through cookies, Meta Pixel (Facebook Pixel), and similar technologies
Data related to how you interact with our ads on Facebook, Instagram, and other platforms

How We Collect Information

We collect personal information:

Directly from you (orders, forms, account creation, subscriptions)
Automatically through cookies and tracking technologies
Through Shopify and integrated apps
From advertising platforms such as Meta (Facebook & Instagram)
From service providers and marketing partners

How We Use Your Information

We use your information to:

Provide and Improve Services

Process orders and subscriptions
Manage accounts
Provide customer support
Arrange shipping and returns
Personalize your experience

Marketing & Advertising

Send promotional emails or text messages (if opted in)
Show you targeted advertisements on Facebook, Instagram, and other platforms
Measure ad performance and improve marketing campaigns
Retarget visitors who interact with our website

We may use Meta Pixel and similar tracking tools to help deliver relevant advertising and measure effectiveness.

You can opt out of targeted advertising by adjusting your Facebook/Instagram ad preferences or visiting:
https://www.facebook.com/settings?tab=ads

You may also use Global Privacy Control (GPC) signals where supported.

Security & Fraud Prevention

Protect against unauthorized activity
Secure payments and accounts

Legal Compliance

Comply with applicable laws
Respond to legal requests

How We Share Information

We may share personal information with:

Shopify (hosting and commerce platform)
Payment processors
Shipping and fulfillment providers
Marketing and advertising partners (including Meta/Facebook)
Analytics providers
Legal authorities if required by law

We do not sell your personal information for monetary compensation. However, certain sharing for advertising purposes may be considered “sharing” under applicable privacy laws.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

Operate our store
Save preferences
Analyze site performance
Deliver personalized advertising
Track conversions from Facebook and Instagram ads

You may control cookies through your browser settings.

Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us.

Data Retention

We retain personal information as long as necessary to:

Provide services
Maintain records
Comply with legal obligations
Resolve disputes

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion
Opt out of targeted advertising
Request data portability

To exercise your rights, contact us using the information below.

We will not discriminate against you for exercising your privacy rights.

International Transfers

Your information may be processed outside your country of residence, including through Shopify and service providers.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Pedal Up Club
Winter Haven, FL
📧 ride@pedalupclub.com
📞 863-208-9019